Steps to Perform Factory Reset or Powerwash on Samsung Chromebook
Factory reset or ‘Powerwash’ of the Samsung Chromebook device will erase everything, including all the stored data and settings. Thus, to avoid any loss, it is suggested that you perform factory reset on your Chromebook only under the given cases, when:
- You see a message stating ‘Reset this Chrome device’.
- You encounter problems while accessing your user profile or its settings.
- Your Chrome does not respond or work even after booting it for several times.
- You want to reset the owner permission for your Chromebook.
Performing factory reset on any device, including your Chromebook, can remove all local settings, data and programs from your hard drive, making your device clear from all sorts of problems affecting its performance. So, to ensure that your personal files and other related data and settings are secured and safe, consider the below points:
Disable Chrome browser extensions
If you are having problem with your Samsung Chromebook, it can be due to a Chrome browser extension. So, to confirm, try disabling the Chrome browser extensions and see if your Chromebook is running normally again. If it does not resolve the problem, move on to the next step.
Backup the data residing on hard drive
Since, factory reset will set your Chromebook to a whole new state and erase all the stored data on the hard drive, backup all of the settings and files to avoid any loss. To do so, you can either backup all your settings and files stored on your hard drive by saving them to Google Drive or to an external hard drive. In this manner, you’ll be able to access your data later even after resetting the Chromebook.
Ways to Reformat Chromebook
There are two ways to reformat your Samsung Chromebook – Powerwash and Full Recovery. Powerwash is considered to be the simplest and the fastest of the two recovery options. It consists of two methods – go with the one that suits you best. Here’s how the reformatting of the Chromebook is done:
Method 1: Using a User Account
Here are the steps to perform power-washing using a user account:
- Go to the ‘Settings’ menu via the status area.
- Select the option ‘Show Advanced Settings’.
- Check for the ‘Powerwash’ section and click on it.
- Now, hit ‘Restart’ in the dialog box that appears on your screen.
Method 2: Without using a user account
Powerwashing a Chromebook without using a User Account proves helpful in cases like – you have forgotten your password or you have purchased a second-hand machine and it contains data of its previous owner. Here are the steps for the same:
- Switch on the device and wait for the sign-in screen.
- Do not login; just press ‘Ctrl+Alt+Shift+R’.
- On pressing these keys, you’ll get a large onscreen warning.
- Now, hit ‘Restart’ to begin the process.
Here, if you are using a managed Chrome device, where the Chrome device management allows the administrator to manage the organization’s Chrome devices from a single place, don’t go in for ‘Powerwash’. You will not get access to re-enroll your device later on. Instead, you can choose to go with Google’s instructions – which will guide you through the process of wiping and re-enrolling the device.
Full recovery is a time consuming process; however, it also has the potential to offer the complete solution. If you are having trouble in updating your Chromebook or it stops completely in between your work, then you can choose to go with this option. Going with the ‘full recovery’ process will not only provide complete formatting of your Chromebook by deleting all your locally saved data, but will also install a new version of the Chrome operating system on your machine. Here are the steps to perform full recovery:
- Reformat a 4GB USB Stick or an SD card – whatever you have.
- On your Chromebook, type in the following: ‘chrome: //imageburner’ into the address bar and keep following the on-screen prompts to create a recovery drive.
- Now, type in the following command to enter the recovery mode ‘Esc+Refresh+Power’.
- Insert the USB stick or SD Card – the one on which you have just created the recovery drive.
- Keep following the onscreen prompts and your device will get a new version of the ChromeOS.
- On being instructed, remove the recovery drive.
Samsung Chromebook is certainly one of the best devices that you can own as they are known for being error free and virus free. However, being a machine, it can also fail or stop working or encounter glitches. With these solution steps, perform factory reset or powerwash and you can easily get it back into its normal working mode. Though the process is easy and simple to apply, if you still encounter any problem in the middle of the process, don’t fret; just contact iYogi instant tech help.